Caffe de Aromi offers this website to allow you to shop for coffee, tea, and other products online, to locate Caffe de Aromi products and retail locations, licensed locations, and grocery stores, and to help you learn more about Caffe de Aromi and our coffee. By using this website, you agree to these terms and conditions. This website is intended only for the use of persons age eighteen (18) or older. We reserve the right to modify or update these terms and conditions at any time. Please be sure you have read and agree to our current terms and conditions.
Copyright. As between you and us, we own and reserve all right, title, and interest in and to our website. This includes the copyright in the software and code that allow you to operate the website and the copyright in all content including text, graphics, and images. We hereby grant you a limited nonsublicensable revocable license to use our website for personal noncommercial use. You may not copy, distribute, perform or display publicly, prepare derivative works based from, or use our website except as expressly provided in these terms and conditions unless you receive our prior written permission. You may not use our website to collect data or account or other information. You may not reverse engineer any part of our website. We reserve the right to terminate your license to use this website if you do not comply with these terms and conditions.
Accuracy of Information. We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Site is accurate, complete, current, or error-free. All weights and size dimensions are approximate. All features, content, specifications, products and prices of products and services described or depicted on the Sites are subject to change at any time without notice. Caffe de Aromi makes all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time.
We may make changes in information about price and availability without notice. The price displayed on the website may differ from the price for the same item sold as in-store merchandise. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. If a product offered by us is not as described or pictured, your sole remedy is to return it in an unused condition for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Caffe de Aromi shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Caffe de Aromi shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Caffe de Aromi shall immediately issue a credit to your credit card account in the amount of the charge.
User Accounts. Users of this website age eighteen (18) and older may register for an account to purchase products. If you are under the age of eighteen (18), you may not register for access to an account and you may only purchase our products through and with the consent of a parent or guardian. When you register for an account, you hereby represent that:
- You meet the age requirements posted on the website;
- The information you provide is accurate, current and complete, and you agree to maintain and promptly update your information so that it remains accurate, current and complete;
- You will be responsible for all activities and transactions that take place and all materials posted by you or anyone using your account;
- You will be solely responsible for maintaining the secrecy and security of your account and password and for restricting access to your computer.
We reserve the right to terminate any user account or cancel product orders in our discretion.
Users age eighteen (18) and older may also sign up to receive promotional emails from us. When you ask to be placed on our email list, you hereby confirm that you are over the age of eighteen (18) and that you wish to receive promotional emails from us. If you are receiving promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe.
Reviews and Other Submissions. In some instances we provide samples of our products or other incentives to bloggers who post reviews that appear on our website. We require bloggers who post reviews of our products to disclose the nature of any product sample or incentive we have provided in each such post.
When you submit material to us (including comments, photographs, and other content) such as through our website, by email, or through social media, you (a) acknowledge that you have read and agree to these terms and conditions; (b) grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free and fully-paid, transferable (including the unlimited right to sublicense to others) right to use, copy, publically perform, display, distribute and create derivative works from any content or material you submit; (c) represent that you own all right, title and interest in and to that material; and (d) agree that we may publish all material, including but not limited to material that may contain indicia of your personal identity or that of others. You may not submit content to the Site or use it in any manner that:
- Is offensive, violent, promotes racism, bigotry, hatred, harassment or physical harm of any kind against any group or individual;
- Is libelous or slanderous;
- Is intended to cause commercial harm to us or to benefit a third party at our expense;
- Exploits people in a sexual or violent manner, is pornographic or contains nudity, violence or offensive subject matter or contains a link to a website containing such material;
- Involves any automated use of the system such as, but not limited to, using scripts to add friends or send comments or messages;
- Collects others’ names, personal information or contact information by electronic or other means for the purpose of sending unsolicited communications;
- Constructs any links from any page on our website to any other site on the internet, or frames any page from our website on any other website;
- Uses any automated or computerized process we have not previously authorized to access, obtain or download data or content;
- Circumvents or modifies, attempts to or assists another in circumventing or modifying any security technology or software that is part of our website;
- Interferes with any standard technical measures used by copyright owners to identify and protect copyrighted works;
- Transmits or disseminates any kind of material that contains viruses, bots, worms, warez servers, or any other computer code, files or programs that interrupt, destroy or limit the functionality or operation of any computer software or hardware or telecommunication systems of third parties, interrupt the normal execution of communications, interfere with or interrupt the services provided on this website otherwise permits the unauthorized use of or access to a computer or a computer network; or
- Uses the website and its services in a manner inconsistent with any and all applicable laws and regulations.
We have the right, but no obligation, to remove any submitted content for any reason. We may, at our sole discretion, remove any content that violates these terms and or is deemed to be objectionable or inappropriate for any reason.
Third Party Links. From time to time, the Site may contain links to websites that are not owned, operated or controlled by Caffe de Aromi or its respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave the Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other website(s). Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from the Site, you do so entirely at your own risk.
Shipping policy. All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates. For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer BHT 80 flat rate shipping to Thailand, with free shipping for orders over BHT 700.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us via our website with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges. We accept returns up to 3 days after delivery, if the item is unused, unopened and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible via the contact us page on our website with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us.